ybets Terms and Conditions

These Terms apply to all services, games, betting activities, and promotional offers on the ybets website. Using any service provided by ybets means you fully agree to these Terms.

• These Terms are written in Bengali and have been specifically prepared for users in Bangladesh.
• ybets reserves the right to amend these Terms at any time.
• If you disagree with any part of these Terms, you are requested to stop using the platform immediately.
• These Terms are connected to and complement ybets's Privacy Policy and Responsible Gaming Policy.

In the event of any dispute or difference in interpretation, the Bengali version shall be considered final. This platform operates entirely under SSL encryption and a fair play policy.

2.1 Age Requirement

To create an account at ybets and participate in any betting or gaming activity, users must be at least 21 years of age. Minors are strictly prohibited from using any service on this platform.

2.2 One Account Per Person

Each user may create only one account. If a single person is found to hold multiple accounts, those accounts will be cancelled and all associated balances and bonuses may be forfeited.

2.3 Accuracy of Information

All information provided at registration must be accurate, complete, and up to date. Users are obliged to update their information immediately if anything changes. Providing false or misleading information may result in account suspension or permanent closure.

2.4 Account Security

It is your responsibility to keep your account password and login details completely confidential. ybets will not accept liability for any loss resulting from unauthorised access by a third party. If you suspect any unauthorised access, notify the support team immediately.

3.1 Deposit Rules

The minimum deposit amount at ybets is ৳500. We currently accept the following payment methods:

• bKash — Bangladesh's most popular mobile banking service.
• Nagad — The mobile wallet service of Bangladesh Post Office.
• Rocket — The mobile wallet service of Dutch-Bangla Bank.
• Upay — The digital payment service of UCB Bank.

All deposit amounts are processed in Bangladeshi Taka (BDT / ৳). Account balance is updated instantly after a successful deposit.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made using the same method used for the deposit.

3.3 Verification

ybets reserves the right to verify your identity before processing a withdrawal. If required documents are not submitted in time, the withdrawal process may be delayed. This process is essential for the security and financial protection of the platform.

4.1 Welcome Bonus

ybets offers new members a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example, if you deposit ৳1,000 you will receive a ৳2,000 bonus giving a total balance of ৳3,000. If you deposit ৳10,000 you will receive the maximum bonus of ৳8,000 giving a total balance of ৳18,000.

4.2 Wagering Requirements

To withdraw winnings from a bonus, you must wager 20 times the bonus amount. Wagering applies only to the bonus amount, not the deposit amount. Example: ৳2,000 bonus × 20 = ৳40,000 in wagers must be completed before bonus winnings can be withdrawn.

4.3 General Bonus Terms

• Each promotion may have its own specific terms, which will be stated on the offer page.
• Bonuses are only awarded to valid accounts.
• Multiple people from the same household or the same IP address may not claim the same bonus.
• ybets reserves the right to modify or cancel any promotion.

ybets is committed to ensuring the highest level of transparency and fairness in all games and betting activities. The games available on our platform are developed by world-class game providers and have been independently tested.

5.1 Game Outcomes

All game outcomes are determined by a verifiable Random Number Generator (RNG). Each round or bet is independent and does not depend on previous results.

5.2 Betting Rules

• Once confirmed, a bet cannot be changed or cancelled.
• If a bet is left incomplete due to a technical error, the stake for that bet will be refunded.
• Specific market rules apply to all sports betting, including cricket and football.
• If an event is cancelled or postponed, the decision of ybets regarding that bet is final.

5.3 Technical Issues

ybets is not responsible for losses caused by internet disconnection or any other technical issues on the user's end. However, in the case of a technical fault on the platform itself, ybets will take appropriate action and notify affected users.

The following activities are strictly prohibited on ybets:

• Operating multiple accounts on behalf of the same person or group.
• Conducting coordinated betting activities with the intent to abuse bonuses.
• Placing bets using automated software, bots, or scripts.
• Attempting to gain unauthorised access to another user's account.
• Dishonestly exploiting any vulnerability or error in the platform.
• Using the platform for money laundering or any illegal financial activity.
• Harassing, threatening, or insulting other users.
• Impersonating ybets staff or presenting a fraudulent identity.

If any of the above activities occur, ybets reserves the right to suspend or permanently close the account and forfeit the associated balance. Legal action may also be taken if necessary.

7.1 Suspension by ybets

ybets may temporarily suspend any account for investigative purposes in the following circumstances:

• Suspected breach of any clause of these Terms.
• The need for identity verification.
• Unusual or suspicious transaction activity.
• Concern about a security risk.

Once the investigation is complete, the account will either be reactivated or a decision will be made to permanently close it.

7.2 Closure by the User

You may close your account at any time. Contact the support team to do so. You will be given the opportunity to withdraw any available balance before the account is closed, though any bonuses with incomplete wagering requirements will be cancelled.

7.3 Self-Exclusion

As part of responsible gaming, you may request that your account be deactivated for a set period of time. To learn more about this option, visit our Responsible Gaming page.

ybets believes that gaming is a form of entertainment and is firmly committed to ensuring it never becomes an addiction.

• ybets provides various self-regulation tools — such as setting deposit limits, taking temporary breaks, and self-exclusion.
• If you notice signs of gaming addiction in yourself or someone you know, seek help immediately.
• The platform is only for users aged 21 and above.
• You should not bet with the intention of recovering losses or relieving financial difficulties.

For more information, visit our Responsible Gaming page.

ybets places the highest importance on the security of your personal information. Our platform uses SSL encryption technology, which keeps your data and financial transactions secure.

• Your personal information will never be sold to third parties.
• Information is used solely for service delivery, identity verification, and legal obligations.
• You have the option to opt out of marketing communications at any time.

Read our Privacy Policy for full details.

ybets accepts no liability for the following:

• Issues arising from the user's internet disconnection or device malfunction.
• Disruptions caused by third-party service providers.
• Losses resulting from the user's own negligence or carelessness.
• Unforeseen circumstances beyond our control (force majeure).

ybets always endeavours to maintain reasonable technical standards and commits to resolving any service disruptions promptly.

ybets reserves the right to update or amend these Terms at any time. A notice will be posted on the platform for significant changes and the date of the change will be updated on this page.

• Continued use of the platform after amended Terms are published will be considered as acceptance of the new terms.
• Users will be notified through their registered contact method before any major changes.
• If a user does not agree to any changes, they have the right to close their account and withdraw any valid balance.

If you have any questions or complaints about these terms, please contact our support team. We provide assistance 24/7 in both Bengali and English.

• Email: [email protected]
• Live Chat: Direct chat support is available through the website.

When submitting a complaint, please contact us with a detailed description of the incident, the date, time, and any relevant screenshots, so we can resolve it quickly.

ybets takes all complaints seriously and is committed to resolving them through a fair investigation.